JOYHORA (the "Company") values your privacy and complies with the Personal Information Protection Act of the Republic of Korea and other applicable laws.

1. Purposes of Processing

1. Account registration and management (identifying users via social sign-in, account linking).
2. Providing the game service (saving progress, restoring data after a device change).
3. Processing and verifying in-app purchases, handling refunds and purchase enquiries.
4. Serving personalized advertising and operating ad SDKs.
5. Preventing abuse, handling complaints, and delivering announcements.

2. Data We Collect and How

Category	Items · Method
Social sign-in	Google/Apple unique identifier, email address (if you consent to share it)
Gameplay records	Progress data, access logs and IP address, device information
In-app purchases	Product name, amount, date and order number
Advertising identifiers	ADID/IDFA, device information, in-app behavioural data
Support enquiries	Email address, enquiry content, game account identifier (UID), nickname, app version, platform

The Company does not collect payment credentials such as card numbers; these are processed by Google Play or the App Store.

3. Retention Periods

• Records of contracts and withdrawal of subscription — 5 years
• Records of payment and supply of goods — 5 years
• Records of consumer complaints and dispute resolution — 3 years
• Access logs and connection tracking data — 3 months

4. Sharing and Processing on Our Behalf

We do not provide personal data to third parties without a legal basis or your consent. To operate the Service we entrust processing to the companies below, and personal data may be transferred outside the Republic of Korea in the process.

Processor	Entrusted work
Google LLC (AdMob)	Serving personalized ads and measuring performance
Google LLC / Apple Inc.	User authentication (social sign-in), in-app purchase processing
Cloudflare, Inc.	Hosting the support website and receiving support enquiries

5. Your Rights and How to Exercise Them

You may request access, correction, deletion, suspension of processing, or withdrawal of consent (account deletion). Send your request to support@joyhora.com and we will act without delay.

6. Destruction of Data

When grounds for destruction arise, data is stored separately as required by law and then destroyed. Electronic files are deleted in a way that makes recovery impossible.

7. Security Measures

We restrict access rights, keep the number of people handling data to a minimum (currently managed directly by the representative alone), encrypt authentication data, and use anti-malware software.

8. Automatic Collection of Advertising Identifiers and Opt-out

We operate an SDK (Google AdMob) that automatically collects advertising identifiers (ADID/IDFA) for personalized advertising.

Android — Settings › Google › Ads › "Opt out of Ads Personalization"
iOS — Settings › Privacy & Security › Tracking › turn off "Allow Apps to Request to Track", or Apple Advertising › turn off Personalized Ads

9. Children's Privacy

The Service is intended for users aged 14 and over, and we do not knowingly collect personal data from children under 14.

10. Data Protection Officer

11. Remedies for Infringement

• Personal Information Dispute Mediation Committee — +82-1833-6972 (kopico.go.kr)
• Korea Internet & Security Agency Privacy Center — 118 (privacy.kisa.or.kr)